PDM provides expert,
team-based case management and a commitment to customer
Expertise empowers PDM
case managers to present you with all your options and promote a high level of
Every PDM case manager
is an experienced RN.
Every case manager is
either CCM certified or is in the process of obtaining certification.
PDM case managers also
hold certifications and advanced training in occupational health, orthopedics,
legal nurse consulting and life care planning.
PDM case managers have
expert knowledge of community hospitals, physicians, therapists and vendors.
PDM’s case management
team identifies appropriate strategies and pursues those strategies
Supervisors ensure that your claims receive appropriate and timely attention by
targeting twenty cases per case manager.
Supervisors consistently execute a concurrent review procedure of all files to
ensure optimal outcomes and case management best practices.
The PDM team reduces
costs by integrating return to work into the treatment plan.
Based on disability
standards, the PDM team establishes recovery parameters and pursues them to
Professional reports present you with timely information that is complete and
easy to access.
PDM delivers reports and
invoices via e-mail, fax, and mail.
After a physician visit,
case managers immediately provide you with an update.
Instead of waiting for
an arbitrary date, PDM delivers reports within two business days after a change
in medical or vocational status.
Case managers complete
Initial Assessments within 10 business days.
Each report communicates
the long term plan for resolving issues and obtaining closure.
Reports are consistently
formatted and easy to read. You can always gather essential information by
glancing at the first page.
provides you with secure Internet access to all your medical records, reports,